Privacy Policy
Updated on : 23 Sept 2024
Introduction
Digital Value Stream Platform operated by DVS Technologies L.L.C, a company registered in United Arab Emirates ("we," "us," "our", “DVS”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you access or use our website and Platform (the "Platform"), and your rights concerning your data. By using our Platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use the Platform.
Definitions
Any information relating to an identified or identifiable natural person.
The website and services operated by DVS where Clients can find and hire Fractional CXOs, referred to as Experts.
Any person or entity registered on the Platform to hire Experts.
A Fractional CXO registered on the Platform to offer services to Clients.
Any individual or entity using the Platform, including Clients and Experts.
Data We Collect
You as a Client may choose to submit an enquiry for hiring a Fractional CXO or as an Expert you may choose to submit your details to offer your services as a Fractional CXO.
Registration Information
Name, Email, Mobile Number, and other contact details when you register as an Expert or when you submit an enquiry as a Client.
Profile Information
Professional credentials, Work experience, Education Qualifications and Certifications, and other information you choose to provide on your profile as an Expert.
Enquiry Form
Information you submit for hiring an Expert, including Role, Experience, Duration of Engagement etc.
Usage Data
Information about your interactions with the Platform, including IP addresses, device information, browser type, and pages visited.
Cookies and Tracking Technologies
Information collected through cookies, web beacons, and similar technologies to enhance user experience and analyze usage.
Acceptance of Terms
By registering, accessing, or using the Platform, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use the Platform.
Any individual or entity using the Platform, including Clients and Experts.
How We Use Your Data
We may use the information we collect from you for the following purposes:
• To facilitate the connection between Clients and Experts and helping Clients to hire suitable Experts matching with their requirements.
• To manage user registrations and profiles.
• To send you updates, notifications, and administrative messages related to your use of the Platform.
• To send marketing communications and offers.
• To analyze usage patterns, improve our Platform, and develop new features.
Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
• When processing is necessary to fulfill our contractual obligations to you as a Client or Expert.
• We may process your data for purposes that are in our legitimate interests, such as enhancing our Platform.
Data Sharing and Disclosure
We may share your personal data with third parties under the following circumstances:
• With third-party service providers who assist us in operating the Platform, such as sending notifications, storage of data by hosting providers, and customer support services.
• Between Clients and Experts as necessary to facilitate engagements.
• When required by law, regulation, or legal process, such as in response to a court order or law enforcement request.
• In connection with a merger, acquisition, or sale of all or a portion of our business, your data may be transferred to the new owners.
• We may share your information with third parties based on the consent to this privacy policy.
Data Security
We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods depend on the nature of the data and the purposes of processing.
• Account Information: Retained as long as your account remains active.
• Transaction Data: Retained for the duration required by accounting and tax regulations.
• Marketing Data: Retained until you opt-out or withdraw consent.
Your Rights
You have the following rights regarding your personal data:
• The right to request access to your data and obtain a copy.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data, subject to certain exceptions.
• The right to restrict the processing of your data under specific conditions.
• The right to receive your data in a structured, commonly used format and have it transferred to another controller.
• The right to object to data processing based on legitimate interests or direct marketing.
• If processing is based on consent, you have the right to withdraw your consent at any time. To exercise these rights, please contact us using the Contact Information below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience, analyze usage, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings.
Amendments to the Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be posted on this page. Your continued use of the Platform following such changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy to ensure that you are current on these.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: info@digitalvaluestream.com.